MINIMAR’s full scale claims department operates as claims service to existing business giving an excellent after sales service, and also acts ,whenever is required, on a consultancy capacity.

We believe that this department plays a significant role in the service industry we are in, the quality of

services we provide and the commitment we have on the job we are doing.

Our claims department is manned with well-experienced and efficient personnel, online, around the clock, to give the first advice and guidelines in order to prevent, avoid or cure a problem. Always working closely with the clients and insurers the claims department provides the best and the quickest result to a problem.

As soon as an issue arises, a liaison between departments and systematic handling commences evaluating carefully the cover and all alternatives. The primary aim is to serve and protect the principals’ interests having at all times the underwriters on side. To achieve this we will not hesitate to dedicate time for a face-to-face discussion with the Owners in Greece or with the Underwriters abroad. This leads to better understanding and evaluation of the situation, which in turn assists in optimising and expediting the results.

Putting specific emphasis on this area of the business MINIMAR again proves that all good products are those enjoying high quality of after sales service.